ConnectTo Communications, Inc. operates as a licensed communications provider under applicable federal and state regulations. We publish our tariffs, terms of service, and regulatory disclosures below in accordance with FCC and state-commission requirements.

FCC Disclosures

• CPNI (Customer Proprietary Network Information) policy
• CALEA (Communications Assistance for Law Enforcement Act) compliance
• Network management practices for broadband services
• Emergency 911 (E-911) service disclosures for VoIP

California Public Utilities Commission (CPUC)

For California-originating voice services and California LifeLine eligibility, please refer to our CPUC filings and the California LifeLine program page.

Tariffs & Schedules

Current rate schedules, terms, and conditions for our regulated services are available upon request. Business customers can request a copy by contacting regulatory@connectto.com.

Consumer Rights & Complaints

If you believe your rights as a ConnectTo customer have not been honored, contact our customer service team at +1 888 570 6783. If the issue cannot be resolved, you may escalate to the FCC or the CPUC. Filing information is available on the respective commission websites.

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