Regulatory and Tariffs This is an accurate electronic representation of the tariffs that are officially filed at the Commission.Users of electronic tariffs should note, however, that such tariffs are not the official documents, and users assume responsibility for reliance upon tariffs in electronic formatThe ConnectTo Regulatory Affairs department maintains this site. Tariffs are updated daily and reflect pending and approved filings.Important changes in customer rates and tariff terms and conditions are available under Tariffs for the appropriate ConnectTo Company, under ‘Pending’ or ‘Pending – Customer Notice’.
If you have a complaint you cannot resolve with us, write the California Public Utility Commission at Consumer Affairs Branch, 505 Van Ness Ave., San Francisco, CA 94192,
or at www.cpuc.ca.gov, or call 1800-649-7570 or TDD 1-800-229-6846. If your complain concerns interstate or international calling, write the FCC at Consumer Complaints 445 12th Street SW, Washington, D.C 20554,
or at firstname.lastname@example.org, or call 1-888-225-5322 or TTY 1-888-853-5322.
Note: The CPUC handles complaints of both interstate and intrastate unauthorized carrier changes (slamming). The California consumer protection rules are available online at www.calphoneinfo.com